Community Guidelines

Last updated: August 2026

Yala is a neighbourhood bulletin board built on trust. These guidelines apply to every event, group post, question, marketplace listing, provider or business profile, and private message on Yala.

Be respectful

No harassment, bullying, threats, hate speech, racism, or targeting anyone for their religion, background, gender, or disability. Disagree without insulting.

Keep it family-friendly

No sexual, graphic, or violent content. Photos and descriptions should be safe for a family audience.

Be honest

No scams, fake listings, misleading prices, impersonation, or false claims about licences, certifications, or dietary/halal compliance. Post real photos of what you're offering.

Nothing prohibited

Do not post weapons, drugs, alcohol, tobacco, counterfeit goods, recalled items, live animals, adult services, or anything you're not legally allowed to sell.

No spam

Don't repost the same listing over and over, mass-message members, scrape contact details, or promote unrelated businesses inside groups.

Protect privacy

Don't share someone else's phone number, address, photo, or private messages without their permission. Never post children's details.

Reporting and blocking

Every listing, post, question, event, business, and member profile has a report option, and you can block any member so their content and messages disappear from your feeds. Reports go to a moderation queue and are reviewed by our team — typically within 24 hours.

Enforcement

We may hide or delete content, suspend an account temporarily, or permanently remove a member for breaking these guidelines — with no notice where safety is at risk. Objectionable content that is reported is removed or actioned and the poster is ejected when warranted.

Need help or want to appeal? Visit Support. See also our Terms of Use and Privacy Policy.